Consulting Services
The Consulting Services group delivers packaged solutions to assist customers in creating value at or soon after the point of sale.
The strategy of the Consulting Services group is to create value for you through short term consulting services engagements immediately following the sale and prior to full-scale implementation. Our competitive advantage is based on our process of delivery – we can deliver more value to you in a shorter period of time, and do so, very profitably.
Our approach to delivering these solutions currently centers on delivering three standard packaged service offerings:
- Needs analysis and solution design workshop. A three to five-day on-site exercise with individualized report development and presentation. The duration of the engagement is one to three weeks.
- Software installation. A two-day project involving the installation of the software, unit testing, and customer acceptance and hand-off meeting.
- Training. A list of training classes each with standard content, duration and pricing.
These standard packaged service offerings use fixed scope of work, standard fixed pricing, and a standard delivery or execution methodology.
For additional information on these standard package service offerings contact Barbara Burtner, Director of Professional Services, at 800.999.5009.
